Privacy Policy

Last modified: 10/02/22 

Introduction

Tembo Property Group LLC ("Company" or "we") respects your privacy and is committed to protecting it through our compliance with this policy. 

This policy (together with any other documents referred to in it) describes the personal information that we collect from you, or that you provide on this website https://www.tembo-pg.com (our "Site") and how that information may be used or disclosed by us.

This policy does not apply to information we collect through any other means, or to information collected on any other Company or third-party site that may link to or be accessible from the Site.

Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing our Site, you agree to this privacy policy. This policy may change from time to time and your continued use of the Site is deemed to be acceptance of such changes, so please check the policy periodically for updates.

Information We Collect About You

We collect several types of information from and about users of our Site, including:

  • Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with our Site.

  • Records and copies of your correspondence (including e-mail addresses), if you contact us.

  • Information we collect as you navigate through the site, including usage details, IP addresses, cookies, and web beacons.

  • Information in surveys we may ask you to complete that we use for research purposes, although you do not have to respond to them.

Usage Details, IP Addresses, Cookies and Other Technologies

Usage Details and IP Addresses. As you navigate through the Site, we may also collect details of your visits to our Site, including, but not limited to, traffic data, location data, logs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to aggregate information. This is statistical data about our users' equipment, browsing actions and patterns, and does not identify any individual.

Cookies. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file stored on the hard drive of your computer. Use of cookies help us to improve our Site and to deliver a better and more personalized service by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Site according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Site.  

You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Web Beacons. Pages of the Site may contain electronic images known as web beacons (also referred to as single-pixel gifs) that permit the Company to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web beacons are not used to access your personal information on the Site and are only used to compile aggregated statistics concerning use of the Site.

 Third-Party Advertiser Use of Cookies and Other Tracking Technologies. Some advertisements on the Site are served by third-party advertising companies. Please note that our advertisers may also use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about our users. We do not have control over third-party advertisers' cookies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.

We do not collect personally identifiable information automatically, but we may tie this information to your previously submitted personally identifiable information.

Storage of Your Personal Data

The data that we collect from you may be processed by staff who work for us or for one of our partners, subsidiaries or affiliates. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.  We will take commercially reasonable steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Uses Made of the Information 

We use information that we collect about you or that you provide to us, including any personal information, in the following ways:

  • To present our Site and its contents in a suitable and effective manner for you and for your computer.

  • To provide you with information, products or services that you request from us.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

  • To notify you about changes to our service.

We may also use your information, or permit selected third parties to use your information, to contact you about goods and services that may be of interest to you where you have consented to be contacted for such purposes.  If you do not want us to use your information in this way, or to provide your information to third parties for marketing purposes, we will include a relevant box located on the form on which we collect your data for you to opt out.

Disclosure of Your Information 

We may disclose personal information that you provide via this Site to the following third parties:

  • Our subsidiaries and affiliates.

  • Contractors and service providers we use to support our business.

  • To a buyer in the event of a merger, divestiture, restructuring, reorganization, dissolution or any other form of sale of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our customers is among the assets transferred.

We may also disclose your personal information to third parties to:

  • Comply with any court order or other legal obligation.

  • Enforce or apply any other agreements between us.

  • Protect the Company's rights, property, or safety, our partners, subsidiaries or affiliates, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on our site.  You can also exercise the right at any time by contacting us at info@tembo-pg.com

Our Site may, from time to time, contain links to and from the websites of our partner networks, subsidiaries and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

You should review this privacy policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Site. Remember, by using any part of the Site, you accept and agree to our privacy practices. If we update this privacy policy, your continued use of the Site (following the posting of the revised privacy policy) means that you accept and agree to the terms of the revised privacy policy.

Accessing and Correcting Your Personal Information

 You can review and update your personal information by logging into the Site and visiting your account profile page and making changes. If you have forgotten your password, once you have tried to register and failed, you can click on the "Forgot your password?" link to reach a page on which you can submit your e-mail address. Your user name and password then will be e-mailed to you.

You may also send us an e-mail at info@tembo-pg.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account.

Your California Privacy Rights 

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@tembo-pg.com

Data Security

 We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.  All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@tembo-pg.com